WHY US


Why book with JD & François?

Why book through the Travel Café?


PERSONAL SERVICE

As a boutique agency comprised of a few African travel experts, we guarantee an intimate experience from start to end, exceptional attention to detail and a bespoke personal touch at every turn. Unlike large tour operators, we deliberately choose quality over quantity and passion over profit!

WE ARE PASSIONATE 

It might sound corny in a world that often ranks margin above all else, but because we truly work with all our hearts when designing journeys and experiences for our guests we go much further than if we were “counting the hours”. As enthusiastic explorers ourselves, we are constantly researching and discovering new finds to add a magical touch to our guest itineraries. 

WE KNOW OUR STUFF

JD’s background is as a travel journalist and François worked in the airline industry for 12 years. Together, and apart, we have crisscrossed this continent time and again, and continue to do so. Our deep love, respect and knowledge of the region put us in an enviable position to curate the best our continent has to offer. 

WE BUILD YOUR DREAMTRIP

You are in the driving seat every step of the way, and through meaningful collaboration we will work around your requirements, budget and needs until we've designed an adventure that is even better than anything you could’ve dreamt up on your own. We will keep tweaking and refining your holiday until you're 100% thrilled. With us you have nothing to lose, and so much to gain.

Why book through The Travel Café Cape Town?

We're sometimes asked... "Why should we use your service when we can book everything ourselves through Booking .com and Tripadvisor!?"


Well, the thing is - although the web has made it possible to easily find accommodation and so on, where you stay is just one tiny piece in a giant puzzle we build for our guests where we consider dozens of different elements!


Because we know the region inside out and live "on the ground" the holidays we design for our guests are rich in recommendations of authentic experiences, avoid tourist traps and are always bang up-to-date. We hand-pick activities, scenic routes, Instagrammable pitstops, truly unique eateries and magical moments which all come together to create the holiday of a lifetime.


Can you figure it all out on your own? Perhaps. If you're prepared to spend months in-depth researching your trip. Alternatively you can take the direct route and let us save you time, hassle, frustration and money. And why wouldn't you? Especially since it doesn’t cost more than if you did it all on your own thanks to our trade discounts. 


But don't take our word for it, you can read here how we've helped other guests have unforgettable holidays in SA, Namibia, Botswana, Victoria Falls and Tanzania 

 


Can you trust us?

We wouldn't be entirely surprised if this question has popped into your mind, especially considering an African adventure often involves a not-insignificant amount of money. Please rest assured, that there is nothing for you to worry about, and for several reasons. 


1. We are a member with good standing of SATSA , the South Africa Tourism Services Association, and we are also bonded by them. 


2. We have extensive insurance in place with SATIB Insurance Brokers , to ensure your holiday and bookings are secure. No matter what happens to us to any service providers.


3. All bookings for your holiday are held in your name, and we immediately pay funds over to the respective accommodation, activities and transfers. Even in a worst-case situation, your bookings will continue without any hassle.


4. In the years since we started The Travel Café, we’ve worked extremely hard to build our company into what it is today and take enormous pride in all the 5-star reviews we have received. We would never do anything to tarnish that reputation. 


What do people think about us?

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Contact us now!

Excellent global experience. Impeccable organization with personalized knowledge of the recommended sites. Flexibility to adapt to unforeseen changes due to bad weather with alternative proposals adapted to our needs. Always available. I would definitely recommend The Travel Cafe Cape Town to people who want to visit the South African countries.

Javier, Spain

The Travel Cafe is exactly what any traveller wants (and needs)! Personal, swift, full of hidden gems, and tailored to your wishes and budget! They will share all their secrets with you, to ensure you get the best out of your holiday. Be prepared to be amazed from start to finish. JD, Francois and their team will continue to exceed your expectations in every single way!

We admire the passion you have put into every single part of our holiday! It was the perfect escape from our daily life back home. Thank you all a million and hope to see you again soon!


Sophie, Netherlands
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